Pros

  • Extremely soft to the touch, providing gentleness on the skin.
  • Perfect thickness and size prevent ripping during use.
  • No fine dust observed when pulling tissues from the box.
  • Highly reliable performance, especially beneficial for allergy sufferers.

Cons

  • The quality of the tissues has significantly declined, now described as thin and hard.
  • Users experience red, irritated, and raw noses, likening the texture to sandpaper.
  • Even the cheapest grocery store brand is considered softer and more comfortable.
  • Tissues are only perforated, making it difficult to grab one at a time.
  • Entire contents of the box are connected, leading to frustration and waste.
  • There's a noticeable chemical smell from the latest batch.
  • Tissues tend to come out in clumps, making it difficult to pull out just one.
  • The new box design is considered unattractive.
  • Recent purchases included boxes with missing sheets, considered false advertising.
  • The opening design of the Kleenex box is not useriendly, causing frustrating experiences when trying to pull out a tissue.

Bottom Line

While Kleenex Trusted Care Facial Tissues have been known for their softness and perfect thickness, recent changes have left many long-time users disappointed. Complaints about the declining quality of the tissues—including their thinness and new rough texture—are common. The packaging design, which complicates retrieving tissues, adds to user frustration. If you're seeking for an alternative due to dissatisfaction, consider brands like Puffs for a better box design and softer tissue options. Your nose deserves comfort, not a chore!

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